Senior Product Manager

Boston, Massachusetts, United States · R111181


Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:

Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than 1.4 million customers throughout the U.S. and Canada. Vivint is on the Forbes 2018 list of “America’s Best Employers, as well as the Forbes 2019 list of “America’s Best Employers for Diversity.” The company is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017. For more information, visit

The Role:

Vivint’s is seeking a Sr. Product Manager to drive the roadmap for our iOS and Android apps. As part of the Apps Vertical, you will be responsible for defining, driving, and shipping mobile app experiences that improve peace of mind for Vivint’s 1.5M+ customers.

What you will be working on:

As one of the product managers on the Apps team, you will lead your scrum team’s charge to create delightful smart home mobile app experiences. Your customers will be both Vivint customers, and other Vivint product teams. This means that you’ll define a consumer-facing roadmap for Apps functionality that spans all products (e.g. app navigation structure, automation features, the Activity feed, etc.), but also a roadmap that enables our other product teams to quickly and easily build great experiences into the app for their products (e.g. cameras, thermostats, locks, etc.).

You will use your past experience as a mobile apps product manager to define, measure, and optimize key success metrics for the Vivint app, with a keen focus on improving user delight and engagement. You will rely on your product management skills to drive complex projects from idea to concept and prototyping through development and delivery. The successful candidate must be able to find the intersection of consumer needs, technical feasibility, and business objectives, and then lead a cross-functional team to deliver against the opportunity.

Job Responsibilities:

Who you will work with:

You will work closely with your scrum team (iOS, Android, and back-end developers, UX designer, and QA) to define, estimate, and deliver your product. You’ll also work closely with the Core Apps leadership team (including the Director of Product) to create product strategy. To deliver great experiences in the app, you’ll also need to work closely with the other product teams across Vivint to ensure the core app functionality is meeting their needs, and that they are delivering experiences in the app that meet our goals for consumer delight. These are just the folks you’ll be working with most regularly – as a product manager at Vivint, you will also have the opportunity to collaborate with product marketing, sales, supply chain, and other teams across the company.


What we’re looking for:


Why Vivint:

What We Stand For:

Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today’s innovation is tomorrow’s lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA

Find out more about what it's like to work here:

Behind the big orange logo: an inside look at Vivint Smart Home

Why Vivint Smart Home is One of the Most Innovative Companies

Vivint's Culture

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