UX Designer - Vivint Smart Home

Salt Lake City, Utah, United States · Video - Innovation · R110389 expand job description ↓


Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care.

Who Are We:

Vivint Smart Home is the leading provider of smart home services in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24-7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada. Vivint is the largest tech employer in Utah, a certified Great Place to Work, and one of Fast Company’s World’s 50 Most Innovative Companies for 2017.

The Role:

Help bring peace of mind to millions of Vivint customers as a Designer on Vivint’s Video team. In this role you’ll help lead the evolution of Vivint’s mobile app experiences for both Android and iOS in order to maintain our position as a leader in Smart Home. Help to define what it means for our customers to use video experiences inside and outside the home. Help evolve the doorbell camera, outdoor camera and indoor camera experiences for our customers through thoughtful consumer-insight driven design.

At Vivint there are multiple teams contributing to the success of our mobile apps. The Video team builds all the video-based experiences that our customers love, including push-to-talk at the doorbell and indoor camera. This team is actively building experiences that utilize AI to deter theft and prevent lurkers from hanging around your property. You’ll get to use your full range of skills–product design, visual design, research, and more–and have opportunities to build new ones.
About You

  • You have a strong understanding of standard design processes
  • Dedicated to your craft and focused on the details
  • An established designer with strong communication skills who proactively builds relationships
  • You care deeply about people and have a strong desire to help solve their problems
  • Able to confidently communicate decision-making rationale to team members
  • You can put the team before yourself
  • Thinks in terms of design systems and makes rational design decisions
  • Experience building prototypes at different stages, gathering user feedback, and implementing it


What We’re Looking For

  • Ability to distil complicated problems into simple and elegant solutions
  • Rock solid design skills
  • Someone who thrives when they are working on multiple projects
  • An understanding of what makes an experience good or bad
  • Desire and ability to empathize with users, understand and think through their problems, and find solutions to them
  • A love of solving real problems through research, iteration, and teamwork
  • A refined aesthetic sense to both work within, and expand on, the Vivint design language
  • Experience designing for native mobile apps (both Android and iOS) with an understanding of their differences and similarities
  • An understanding of the technical limitations and liberties behind your design decisions and the chops to communicate your ideas to key stakeholders, the design team, and project team
  • A desire to work on a team of the world’s best software engineers, designers, product and project managers
  • Bachelor’s degree or equivalent practical work experience
  • Experience in Sketch, Adobe Creative Suite, and InVision (experience with other prototyping tools is a bonus)
  • A beautiful portfolio of work


Why Vivint:

  • Free catered lunch/snacks/drinks; new menu daily
  • Medical/dental/vision/life coverage
  • Paid holidays and flexible paid time away
  • Your choice between Mac or PC
  • Employee pricing on smart home products
  • Casual dress code
  • Onsite gym
  • Onsite health clinic

What We Stand For:

Honesty and Integrity Come First

Do the right thing

Customer Obsession is Our Advantage

A relentless passion to serve the customer

Innovation is Essential

Today’s innovation is tomorrow’s lifeblood

We Win Together

Individuals win games: teams win championships

Exceptional is Expected

Talk is cheap: create value, not just motion

We Give Back

Helping people is core to our DNA

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